.mlh-support-chat .chat-panel {
    width: 370px;
    max-height: min(680px, calc(100vh - 120px));
}

.mlh-support-chat .chat-panel-body {
    gap: 12px;
    padding: 16px;
    max-height: min(599px, calc(100vh - 201px));
    overflow-y: auto;
    overscroll-behavior: contain;
}

.mlh-support-chat .chat-indicator,
.mlh-support-chat .chat-agent-status {
    background: #d13b3b;
}

.mlh-support-chat.is-chat-ready .chat-indicator,
.mlh-support-chat.is-chat-ready .chat-agent-status {
    background: #168754;
}

.mlh-chat-scope {
    margin: 0;
    border-radius: 10px;
    background: #f5f7fc;
    color: #536080;
    font-size: 0.78rem;
    line-height: 1.45;
    padding: 9px 11px;
}

.mlh-chat-messages {
    display: flex;
    flex-direction: column;
    gap: 10px;
    min-height: 84px;
    max-height: 230px;
    margin: 0;
    padding: 2px;
    overflow-y: auto;
    overscroll-behavior: contain;
    list-style: none;
}

.mlh-chat-message {
    max-width: 88%;
    border-radius: 14px;
    padding: 10px 12px;
    color: #1d2554;
    font-size: 0.9rem;
    line-height: 1.45;
    overflow-wrap: anywhere;
    white-space: pre-wrap;
}

.mlh-chat-message.is-agent {
    align-self: flex-start;
    border-bottom-left-radius: 4px;
    background: #f1f4ff;
}

.mlh-chat-message.is-user {
    align-self: flex-end;
    border-bottom-right-radius: 4px;
    background: #27345f;
    color: #fff;
}

.mlh-chat-fallback {
    border: 1px solid #f2d9a3;
    border-radius: 12px;
    background: #fff9ec;
    padding: 11px;
}

.mlh-chat-fallback p {
    margin: 0 0 9px;
    color: #665126;
    font-size: 0.82rem;
    line-height: 1.45;
}

.mlh-chat-ticket-btn {
    display: inline-flex;
    align-items: center;
    border-radius: 999px;
    background: #27345f;
    color: #fff;
    font-size: 0.8rem;
    font-weight: 700;
    padding: 8px 14px;
}

.mlh-chat-ticket-btn:hover,
.mlh-chat-ticket-btn:focus {
    color: #fff;
    background: #17203f;
}

.mlh-chat-form {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 8px;
    align-items: end;
}

.mlh-chat-form textarea {
    width: 100%;
    min-height: 46px;
    max-height: 120px;
    resize: vertical;
    border: 1px solid #d6dbea;
    border-radius: 12px;
    background: #fff;
    color: #1d2554;
    font-size: 0.9rem;
    line-height: 1.4;
    padding: 10px 12px;
}

.mlh-chat-form textarea:focus {
    border-color: #4b5aff;
    box-shadow: 0 0 0 3px rgba(75, 90, 255, 0.14);
    outline: none;
}

.mlh-chat-send {
    min-height: 46px;
    border: 0;
    border-radius: 12px;
    background: #4b5aff;
    color: #fff;
    display: inline-flex;
    align-items: center;
    gap: 7px;
    font-size: 0.86rem;
    font-weight: 700;
    padding: 0 14px;
}

.mlh-chat-send:hover,
.mlh-chat-send:focus {
    background: #3443e7;
}

.mlh-chat-send:disabled,
.mlh-chat-form textarea:disabled {
    cursor: not-allowed;
    opacity: 0.6;
}

.mlh-chat-status {
    min-height: 1.25em;
    margin: 0;
    color: #697594;
    font-size: 0.76rem;
    line-height: 1.35;
}

.mlh-chat-status.is-error {
    color: #a73838;
}

@media (max-width: 575px) {
    .mlh-support-chat .chat-panel {
        width: calc(100vw - 36px);
        max-height: calc(100vh - 116px);
    }

    .mlh-chat-messages {
        max-height: min(220px, 32vh);
    }
}

@media (prefers-reduced-motion: reduce) {
    .mlh-support-chat .chat-panel,
    .mlh-support-chat .chat-trigger,
    .mlh-support-chat .chat-close,
    .mlh-support-chat .btn-whatsapp,
    .mlh-support-chat .mlh-chat-ticket-btn {
        scroll-behavior: auto;
        transition: none !important;
        transform: none;
    }
}