Legal & Cookie Policy

Cookie Basics

Cookies are small text files stored on your browser. MyLightHost uses them to keep you signed in, remember language or currency preferences, and show localized routes. Essential cookies operate automatically; optional cookies are controlled by your consent.

Optional cookies are not required to use the public site. You can accept or decline them below and change that choice later in this browser.

Types of Cookies We Use

Manage Preferences

Use the buttons below to update cookie consent. Choices apply to the current browser for one year. Essential cookies remain active.

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Privacy & Data Protection

We process personal data needed to provide hosting, billing, support, fraud prevention, and account security, subject to applicable law and the services you use.

• Payment information is handled by the payment method and provider selected during checkout.
• Support conversations are retained as needed to resolve requests, maintain account history, and protect the service.
• Optional analytics or marketing technologies are controlled by your cookie preference where applicable.
• Data access, correction, export, or deletion requests can be submitted through a verified support ticket.

Data Retention

Retention periods balance legal obligations with operational requirements. After the window closes, information is securely deleted or anonymized.

Third-Party Providers

We use service providers only where they are needed to deliver hosting, payments, email, protection, and monitoring. The providers presented during checkout may vary by country and payment method.

• Payment details are handled by the payment provider selected at checkout.
• Network, CDN, and DDoS providers may process connection metadata needed to protect the service.
• Transactional email providers deliver account, invoice, and support notifications.
• Infrastructure monitoring providers process operational telemetry rather than customer content where practical.

Security Measures

Security is embedded in every layer of MyLightHost. We invest in technology, people, and processes to keep workloads safe.

• Layered network filtering, malware controls, vulnerability management, and encrypted transport.
• Role-based administrative access and restricted handling of production credentials.
• Monitoring, alerting, backups, and documented incident-response procedures.
• Security controls are reviewed as infrastructure and threats change.

Legal Terms

The terms shown during checkout and in the client portal govern each service. Important points to review before ordering include:

1. The acceptable-use rules for spam, abusive content, and malicious activity.
2. The backup coverage and restoration options included with the selected plan.
3. The renewal, cancellation, refund, and notice terms shown for that service.
4. Any availability target or service credit expressly included in the order terms.

Policy Updates

We may update this page when legal requirements, service providers, or MyLightHost products change.

Material changes will include an effective date and, where appropriate, a notification in the client area or by email.